Studio notes
Thinking out loud about better systems.
Short pieces on service design, digital transformation and human-centred technology.
The first notes are on the way.
Topics I expect to write about:
- Why organizations get trapped in spreadsheets
- Digitizing vs. redesigning a process
- Where AI genuinely improves service delivery
- How to map a broken workflow
- No-code as organizational empowerment
- Designing accessible digital services